Elevator Service Company
Trusted in Ontario Since 1994
Hands down the most reliable services in Ontario. Serving you with the fastest response times and best local elevator technicians & mechanics.
Dedicated to Central &
Northern Ontario
No one provides faster response times or better servie quality than us. We are committed to integrity, service & quality.
Top TSSA Rated
Elevator Contractor
We have consistently been a top rated TSSA contractor in Ontario. Ask us about our stats.
24/7 Emergency
service
With >20 licensed elevator techs, we provide unrivaled 24/7 Emergency Service.
Elevator Services in Ontario
At Elevator One we provide the same high-level of services, integrity and quality.
We deal with commercial lift services, accesses and wheelchair elevators and material / freight elevators.
Repairs
Elevator One is a leader in elevator repair. Our highly trained and certified elevator technicians have fully stocked service vans with parts on site to minimize downtime. Where other parts are required, our office is stocked with the most frequently used elevator parts. We consistently impress our new customers with the speed in which we repair elevators.
Maintenance
Elevator One is a leader in elevator maintenance. While this seems to be a lost art in the elevator industry today, we recognize that preventative maintenance minimizes elevator breakdowns, maximizes uptime, extends the life of equipment, and ensures elevator safety. New customers are consistently impressed with how quickly we reduce trouble calls.
Installation
Elevator One is a premier elevator installer and an authorized dealer for a number of high quality manufacturers. We offer only high quality, non-proprietary elevators which can be maintained by any qualified elevator contractor. GCs and end customers appreciate that we complete our projects on time, on budget and with the highest quality.
Modernization
Elevator Modernization requires unique skills. While many elevator contractors claim to have elevator upgrade experience, they are often missing key skills which negatively impact projects and affect elevator reliability and safety. Our in-house Professional Engineer (P-Eng), experienced Project Managers and expert installers ensure project success.
Statistically better than the rest
We don’t just claim to do better, our statistics back it up, whether that be response to trouble
calls, the number of TSSA inspection deficiencies, or number of elevator breakdowns.
15 min average
response time
After placing a trouble calls, on average a technician will call back within 15 minutes confirming the call. Plus our on-site response time is industry leading at on average of 1 hour.
Better maintenance means
7x fewer breakdowns
This is compared to the industry average of over 6 calls per elevator per year. We maintain these numbers because we spend more time on preventative maintenance and we have the best trained elevator mechanics in the industry.
10x better than the
average competitor!
In the most recent TSSA statistics, only 3.57% of Periodics on the Elevator One portfolio required an inspector follow-up compared to the industry average of 34.3%!
In the most recent TSSA statistics, only 3.57% of Periodics on the Elevator One portfolio required an inspector follow-up compared to the industry average of 34.3%!
This is compared to the industry average of over 6 calls per elevator per year. We maintain these numbers because we spend more time on preventative maintenance and we have the best trained elevator mechanics in the industry.
In the most recent TSSA statistics, only 3.57% of Periodics on the Elevator One portfolio required an inspector follow-up compared to the industry average of 34.3%!
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Who provides the best elevator services in
Ontario? See a detailed comparison or call us.
Industries we service
We service a large number of industries who rely on quick and reliable
elevator services. These include:
Why Choose Elevator One?
We would love to provide you with a maintenance, modernization or new installation quote.
“A Breath of Fresh Air”
Elevator One has been a delight to work with. Quick to respond to our needs, brings creative approaches to resolve issues experienced, and dedicated to getting issues fixed. We spent many years in a contract with another chain organization and working with Elevator One has been a breath of fresh air since our switch.
Daniel Cox – Controller, Hockley Valley Resort
“A Fantastic Partner”
Elevator One is a fantastic partner to have working with us! Having them provide preventative maintenance and services to our long term care homes and retirement communities for just under a year now, has already proven to be a great decision. They provide safe and quality service for the seniors in which we care for, and always ensure we are their top priority!!
Judy Maltais – Director of Long Term Care Operations, Jarlette Health Services
“Never had an Issue in 8 years”
Have been using Elevator 1 for New installs, Preventative Maintenance and Elevator Modernization for 8 years and never had an issue. Their response times are great, their staff is very knowledgeable and their paperwork is excellent. Highly recommended.
Michael Trentadue – Senior Property Manager, Melchior Management Corporation
95%
customer retention
We pride ourselves in our extremely high customer retention ratio. Year to year we retain more than 95% of our customers, usually only losing those to low price tender situations.
Largest Market Share
throughout Central Ontario
Because of our superior service, we have become a leader in the Central Ontario elevator industry having the largest market share in Barrie and surrounding areas down to the GTA and north.
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Types of elevators
We install, repair and maintain both hydraulic elevators and traction (roped) elevators.
Elevator One has experience with all types of hydraulic elevators whether inground, holeless or machine roomless (MRL). Hydraulic elevators are ideal for low to mid-rise buildings (up to 6 floors) and provide robust and reliable elevator service. Elevator One installs, repairs and maintains a large portfolio of hydraulic passenger elevators, hydraulic passenger lifts, and hydraulic freight elevators. To properly maintain a hydraulic lift elevator, you need to possess strong expertise in hydraulics, controls and mechanics. Elevator One’s team of engineers, supervisors and technicians are leaders in the industry and are often called upon to complete complex hydraulic elevator projects.
Elevator One has experience with all types of geared and gearless traction elevators whether overhead, basement or machineroomless (MRL). Traction elevators are ideal for high speed applications, high travel applications, or for heavy lifting applications. Elevator One installs, repairs and maintains a large portfolio of traction passenger elevators and traction freight elevators. To properly maintain a traction elevator, you need to possess strong expertise in motors, drives, controls and mechanics. Elevator One’s team of engineers, supervisors and technicians are traction elevators experts. Whether gauged by an elevator inspector, a lift consultant, a GC, architect or an end customer, we are consistently recognized as leaders in the traction elevator industry.
Our projects
60 Maple, Simcoe Affordable Housing (Victoria Harbour, ON)
Elevator One maintains various elevators for the County of Simcoe, from MRLs to hydraulics and accessibility lifts. We…
Bradford Fire Hall (Bradford, ON)
Elevator One installed an in-ground hydraulic elevator in the Town of Bradford’s brand-new Fire Hall.
Maple High School, York Region District School Board (Newmarket, ON)
We have undertaken nearly a dozen modernization projects for various offices and schools for the YRDSB.
Gallery Project Condos; Bistro Project Condos (Barrie, ON)
Elevator one has installed more than 20 Delta Machineroomless (MRL) Traction Elevators and Hydraulic Elevators for Pratt Homes…
Vetta Nordic Spa (Oro Medonte, ON)
We recently installed a Delta in-ground hydraulic elevator in this luxury Nordic spa.
Manufacturers we work with
Cities we service
At Elevator One we provide the same high-level of services integrity and quality. We deal with commercial lift
services, accesses and wheelchair elevators and material / freight elevators.
Helpful resources
There are a number of factors which can prevent an elevator from restarting after the power is restored post power failure. Most of these factors…
These are some of my personal observations and suggestions from many years of involvement in the elevator industry and in running elevator maintenance companies. Consider…
Many building owners are hearing rumors, or receiving proposals from their elevator contractors to install car top guardrails on their elevators. The intent of this…
