Ontario’s Most Trusted Since 1994
Ideally located in Barrie, ON to quickly service Central Ontario, from North Bay to north GTA. Learn More
Top TSSA Rated Elevator Contractor
We have consistently been a top rated TSSA contractor in Ontario. Ask us about our stats. Learn More
Fastest Response Times 24/7 Services
With >20 licensed elevator techs out of our Barrie office, we provide unrivaled 24/7 Emergency Service. Learn MoreServices
At Elevator One we provide the same high-level of services integrity and quality. We deal with commercial lift services, accesses and wheelchair elevators, and material / freight elevators.
Repairs
Elevator One is a leader in elevator repair. Our highly trained and certified elevator technicians have fully stocked service vans with parts on site to minimize downtime. Where other parts are required, our office is stocked with the most frequently used elevator parts. We consistently impress our new customers with the speed in which we repair elevators. Learn More
Maintenance
Elevator One is a leader in elevator maintenance. While this seems to be a lost art in the elevator industry today, we recognize that preventative maintenance minimizes elevator breakdowns, maximizes uptime, extends the life of equipment, and ensures elevator safety. New customers are consistently impressed with how quickly we reduce trouble calls. Learn More
Installation
Elevator One is a premier elevator installer and an authorized dealer for a number of high quality manufacturers. We offer only high quality, non-proprietary elevators which can be maintained by any qualified elevator contractor. GCs and end customers appreciate that we complete our projects on time, on budget and with the highest quality. Learn More
Modernization
Elevator Modernization requires unique skills. While many elevator contractors claim to have elevator upgrade experience, they are often missing key skills which negatively impact projects and affect elevator reliability and safety. Our in-house Professional Engineer (P-Eng), experienced Project Managers and expert installers ensure project success. Learn MoreRequest your quote
We would love to provide you with a maintenance, modernization or new installation quote. Kindly fill out the following and we will respond promptly.
Statistically better than the rest!
We don’t just claim to do better, our statistics back it up, whether that be response to trouble calls, the number of TSSA inspection deficiencies, or number of elevator breakdowns.
10x better than the average competitor!
In the most recent TSSA statistics, only 3.57% of Periodics on the Elevator One portfolio required an inspector follow-up compared to the industry average of 34.3%!
15 min average response time
After placing a trouble calls, on average a technician will call back within 15 minutes confirming the call. Plus our on-site response time is industry leading at on average of 1 hour.
Better maintenance means 7x fewer breakdowns
This is compared to the industry average of over 6 calls per elevator per year. We maintain these numbers because we spend more time on preventative maintenance and we have the best trained elevator mechanics in the industry.Compare elevator companies
Who provides the best elevator services in Ontario? See a detailed comparison or call us.
Otis Elevator Company
Otis Canada Inc. is a division of their large U.S. conglomerate Otis Elevator Company our of Farmington, CT. Otis installs new elevators and they modernize, repair and maintain elevators. Elevator One also installs, modernizes, repairs and maintains elevators. Elevator One has a number of key advantages. Elevator One only installs high-quality non-proprietary elevator equipment for new installations, and their construction crews continue to work with the end customer and GCs to consistently meet tight project deadlines. Elevator One’s modernization crews are some of the best trained in the province and customers continue to rave about the quality of their work and their ability to meet or exceed tight deadlines. Finally, Elevator One provides exceptional elevator maintenance services. Our technicians and highly trained mechanics See a full comparisonIndustries we service
We service a large number of industries who rely on quick and reliable elevator services. These include:Elevator One has been a delight to work with. Quick to respond to our needs, brings creative approaches to resolve issues experienced, and dedicated to getting issues fixed. We spent many years in a contract with another chain organization and working with Elevator One has been a breath of fresh air since our switch.
Daniel Cox – Controller, Hockley Valley Resort
Elevator One is a fantastic partner to have working with us! Having them provide preventative maintenance and services to our long term care homes and retirement communities for just under a year now, has already proven to be a great decision. They provide safe and quality service for the seniors in which we care for, and always ensure we are their top priority!!
Judy Maltais – Director of Long Term Care Operations, Jarlette Health Services
Have been using Elevator 1 for New installs, Preventative Maintenance and Elevator Modernization for 8 years and never had an issue. Their response times are great, their staff is very knowledgeable and their paperwork is excellent. Highly recommended.
Michael Trentadue – Senior Property Manager, Melchior Management Corporation
95% customer retention
We pride ourselves in our extremely high customer retention ratio. Year to year we retain more than 95% of our customers, usually only losing those to low price tender situations.Largest market share throughout Central Ontario
Because of our superior service, we have become a leader in the Central Ontario elevator industry having the largest market share in Barrie and surrounding areas down to the GTA and north.At Elevator One we provide the same high-level of services integrity and quality. We deal with commercial lift services, accesses and wheelchair elevators, and material / freight elevators.
Types of elevators
We install, repair and maintain both hydraulic elevators and traction (roped) elevators.
Hydraulic Elevators
Elevator One has experience with all types of hydraulic elevators whether inground, holeless or machine roomless (MRL). Hydraulic elevators are ideal for low to mid-rise buildings (up to 6 floors) and provide robust and reliable elevator service. Elevator One installs, repairs and maintains a large portfolio of hydraulic passenger elevators, hydraulic passenger lifts, and hydraulic freight elevators. To properly maintain a hydraulic lift elevator, you need to possess strong expertise in hydraulics, controls and mechanics. Elevator One’s team of engineers, supervisors and technicians are leaders in the industry and are often called upon to complete complex hydraulic elevator projects. Learn MoreTraction Elevators
Elevator One has experience with all types of geared and gearless traction elevators whether overhead, basement or machineroomless (MRL). Traction elevators are ideal for high speed applications, high travel applications, or for heavy lifting applications. Elevator One installs, repairs and maintains a large portfolio of traction passenger elevators and traction freight elevators. To properly maintain a traction elevator, you need to possess strong expertise in motors, drives, controls and mechanics. Elevator One’s team of engineers, supervisors and technicians are traction elevators experts. Whether gauged by an elevator inspector, a lift consultant, a GC, architect or an end customer, we are consistently recognized as leaders in the traction elevator industry. Learn MoreManufacturers we work with
Helpful Resources
Do I Need a Car Top Guardrail on my Elevator?
April 10, 2012Many building owners are hearing rumors, or receiving proposals from their elevator contractors to install car top guardrails on their elevators. The intent of this article is to help everyone to understand the details surrounding this guardrail requirement and if it actually applies to your elevator. The short answer: There is new safety legislation that requires any elevator car top with a gap beside or behind the car of more than 30 cm (12 inches) to have a car...
How to choose an Elevator Maintenance Company
April 17, 2012These are some of my personal observations and suggestions from many years of involvement in the elevator industry and in running elevator maintenance companies. Consider using the manufacturer or installer of your elevator equipment as a maintenance provider The manufacturer or installer of your equipment will have the best access to parts and technical support if the elevator is less than 5 to 10 years old. After that time, the expertise and availability of parts is usually more widespread....
Machine-Room-Less Elevators (MRLs) – Some Lesser Known Facts
May 28, 2012Is an MRL the best choice for my building? The answer depends on a lot of factors. Here are some of the facts: MRLs take up less space in a building since no machine room is required MRLs consume 30% to 80% less power while running than most other types of elevator systems MRLs have significantly higher standby power requirements than many other elevator systems. (They use more power when not in use.) MRLs, and all newer elevator systems...
Why Does My Elevator Shut Down After a Power Failure?
October 26, 2012There are a number of factors which can prevent an elevator from restarting after the power is restored post power failure. Most of these factors can also be a factor in preventing an elevator for coming back on-line when an emergency power generator kicks in. We will explore some of the causes of these power related elevator shut downs. Power failures are not really power failures. Typically elevators restart very well if the power is suddenly shut off, stays...