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Statistically better than the rest!We don’t just claim to do better, our statistics back it up, whether that be response to trouble calls, the number of TSSA inspection deficiencies, or number of elevator breakdowns.
10x better than the average competitor!In the most recent TSSA statistics, only 3.57% of Periodics on the Elevator One portfolio required an inspector follow-up compared to the industry average of 34.3%!
15 min average response timeAfter placing a trouble calls, on average a technician will call back within 15 minutes confirming the call. Plus our on-site response time is industry leading at on average of 1 hour.
Better maintenance means 7x fewer breakdownsThis is compared to the industry average of over 6 calls per elevator per year. We maintain these numbers because we spend more time on preventative maintenance and we have the best trained elevator mechanics in the industry.
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Who provides the best elevator services in Ontario? See a detailed comparison or call us.
Elevator One has been a delight to work with. Quick to respond to our needs, brings creative approaches to resolve issues experienced, and dedicated to getting issues fixed. We spent many years in a contract with another chain organization and working with Elevator One has been a breath of fresh air since our switch.Daniel Cox – Controller, Hockley Valley Resort
Elevator One is a fantastic partner to have working with us! Having them provide preventative maintenance and services to our long term care homes and retirement communities for just under a year now, has already proven to be a great decision. They provide safe and quality service for the seniors in which we care for, and always ensure we are their top priority!!Judy Maltais – Director of Long Term Care Operations, Jarlette Health Services
Have been using Elevator 1 for New installs, Preventative Maintenance and Elevator Modernization for 8 years and never had an issue. Their response times are great, their staff is very knowledgeable and their paperwork is excellent. Highly recommended.Michael Trentadue – Senior Property Manager, Melchior Management Corporation
95% customer retentionWe pride ourselves in our extremely high customer retention ratio. Year to year we retain more than 95% of our customers, usually only losing those to low price tender situations.
Largest market share throughout Central OntarioBecause of our superior service, we have become a leader in the Central Ontario elevator industry having the largest market share in Barrie and surrounding areas down to the GTA and north.
At Elevator One we provide the same high-level of services integrity and quality. We deal with commercial lift services, accesses and wheelchair elevators, and material / freight elevators.
Types of elevators
We install, repair and maintain both hydraulic elevators and traction (roped) elevators.
Manufacturers we work with
Do I Need a Car Top Guardrail on my Elevator?April 10, 2012
Many building owners are hearing rumors, or receiving proposals from their elevator contractors to install car top guardrails on their elevators. The intent of this article is to help everyone to understand the details surrounding this guardrail requirement and if it actually applies to your elevator. The short answer: There is new safety legislation that requires any elevator car top with a gap beside or behind the car of more than 30 cm (12 inches) to have a car...
How to choose an Elevator Maintenance CompanyApril 17, 2012
These are some of my personal observations and suggestions from many years of involvement in the elevator industry and in running elevator maintenance companies. Consider using the manufacturer or installer of your elevator equipment as a maintenance provider The manufacturer or installer of your equipment will have the best access to parts and technical support if the elevator is less than 5 to 10 years old. After that time, the expertise and availability of parts is usually more widespread....
Machine-Room-Less Elevators (MRLs) – Some Lesser Known FactsMay 28, 2012
Is an MRL the best choice for my building? The answer depends on a lot of factors. Here are some of the facts: MRLs take up less space in a building since no machine room is required MRLs consume 30% to 80% less power while running than most other types of elevator systems MRLs have significantly higher standby power requirements than many other elevator systems. (They use more power when not in use.) MRLs, and all newer elevator systems...
Why Does My Elevator Shut Down After a Power Failure?October 26, 2012
There are a number of factors which can prevent an elevator from restarting after the power is restored post power failure. Most of these factors can also be a factor in preventing an elevator for coming back on-line when an emergency power generator kicks in. We will explore some of the causes of these power related elevator shut downs. Power failures are not really power failures. Typically elevators restart very well if the power is suddenly shut off, stays...