About us
Operating since 1994, Elevator One has built a premium elevator company, attracting a clientele interested in obtaining the highest quality of elevator service in the province. To maintain this level of service, we have tried to bring on the best employees both in the field and in the office, providing Elevator Maintenance, Modernizations, Repairs and New Construction Services.
A long history of great
customer service
Elevator One Inc. is a high quality, top rated Elevator Contractor operating in Ontario. Since 1994, we have chosen to focus our business in Central Ontario in the areas North of GTA and up into the Muskoka’s and Parry Sound. We are dedicated to offering clients outside Toronto with the best Elevator services including new installations, modernizations, routine maintenance and repair throughout our territory.
In the most recent statistics published by the TSSA, Elevator One was the number one TSSA-rated elevator maintenance Contractor in the province of Ontario. We have a stellar 4.9/5.0 Google rating and we were nominated for the 2018 Elevator World Ellies Awards in the category of “Best Contractor – Canada”. It is our commitment to our core values of Integrity, Service & Quality that has given us this stellar reputation in the Elevator Industry.
Cities we service
At Elevator One we provide the same high-level of services integrity and quality. We deal with commercial lift
services, accesses and wheelchair elevators and material / freight elevators.
Meet our executive team
Here is our management team who will ensure that you experience excellence throughout our
organization, by committing to our values of Integrity, Service, and Quality!
Doug Guderian | P.Eng., President
Doug is the President, CEO and sole owner of Elevator One Inc. Doug is also a professional engineer and a licensed elevator mechanic, so his expertise is beneficial for our customers in areas such as professional engineering and TSSA compliance. Doug has been involved in all aspects of the elevator industry for over 30 years, serves on the board of the Canadian Elevator Contractors Association (CECA), and has served on the government’s Elevating Devices Advisory Council to help guide the legislative environment in Ontario through the Technical Standards and Safety Authority (TSSA).
Roland Huber | EDM-A, Vice President
Roland Huber graduated from the Electronics Engineering Technology program of Mohawk College of Applied Arts and Technology and he is a licensed Class A Elevating Devices Mechanic. Roland is responsible for overseeing all day-to-day Operations of Elevator One including maintenance support, and provides project management on new construction and modernization projects. Roland’s significant technical knowledge of elevators (maintenance, repairs and new construction) give him very practical knowledge to assist our clients, especially with more challenging projects, where he often finds solutions that our competitors are unable to find.
Deneen McIvor | CGA, CFP, Comptroller & Sales Manager
Deneen is the Comptroller at Elevator One. Deneen has a number of financial certifications including Certified General Accountant (CGA) and Financial Planning (CFP). Deneen’s varied experience in both banking and industrial industries brings Elevator One significant advantages which filter through to our customers. In particular, Deneen brings notable customer service experience, and that desire to treat customers exceptionally comes through in all she does. Deneen’s academic and practical financial experience assists Elevator One in offering exceptional services at reasonable prices.
George Simopoulos | Sales & Marketing Associate
George Simopoulos is the Sales and Marketing Associate for Elevator One. George is a new addition to the world of elevators, having joined the industry in 2023 but he is excited to make an impact. Prior to joining Elevator One, he worked in tech sales for a major business software provider, educating customers on how they can drive efficiency through digital transformation. George has almost a decade of experience making the complex simple and guiding stakeholders to win-win solutions. George strives to be a trusted advisor that understands not only what works from a technical standpoint but what’s important to the customer and how he can help tailor a solution that works for their unique needs.
Detlef Janssen | Project Manager
Detlef Janssen graduated from the Electronics Engineering Technology program at Humber College of Applied Arts and Technology. His previous industry experiences have been maintenance and repair in the automation equipment industry. Detlef’s experience in the elevator industry extends for more than 20 years in the Operations role. At Elevator One, Detlef is responsible for project management on new construction and modernization projects as well as providing maintenance support. His background in Operations, along with his technical knowledge of the industry, provides significant support for our customers.
Adam Reid | AST, Maintenance Manager
Adam began his working career as an Automotive Service Technician (AST 310S). He moved into management roles and then into other industries including transportation and material handling. Adam has held fleet and field supervisor roles in each of these industries, and this experience brings fresh ideas to the Elevator One team. The skill that has easily transferred to the elevator industry is Adam’s exceptional ability to motivate his team and to communicate with customers. Adam fully embraces Elevator One’s values of Integrity, Service and Quality, and our customers recognize this quickly.
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A Message From Our President
“Welcome to Elevator One. We have chosen to be a different kind of elevator company, one which provides excellence throughout our organization. We have chosen to live by 3 core values: Integrity, Service, and Quality, and these words are more than a poster hanging in our office; each week we share stories of how these core values are being lived out by our team. I am very proud that we are a top TSSA elevator contractor in Ontario, and that we were nominated for “Best Contractor in Canada”. I am most pleased, however, by the comments we continually receive from our satisfied customers, as attested by our 4.9/5.0 Google Review Score and Comments. I hope you decide to give Elevator One a try. I am sure you won’t be disappointed.”
Doug Guderian
Why Choose Elevator One?
We would love to provide you with a maintenance, modernization or new installation quote.
“A Breath of Fresh Air”
Elevator One has been a delight to work with. Quick to respond to our needs, brings creative approaches to resolve issues experienced, and dedicated to getting issues fixed. We spent many years in a contract with another chain organization and working with Elevator One has been a breath of fresh air since our switch.
“A Fantastic Partner”
Elevator One is a fantastic partner to have working with us! Having them provide preventative maintenance and services to our long term care homes and retirement communities for just under a year now, has already proven to be a great decision. They provide safe and quality service for the seniors in which we care for, and always ensure we are their top priority!!
“Never had an Issue in 8 years”
Have been using Elevator 1 for New installs, Preventative Maintenance and Elevator Modernization for 8 years and never had an issue. Their response times are great, their staff is very knowledgeable and their paperwork is excellent. Highly recommended.
95%
customer retention
We pride ourselves in our extremely high customer retention ratio. Year to year we retain more than 95% of our customers, usually only losing those to low price tender situations.
Largest Market Share
throughout Central Ontario
Because of our superior service, we have become a leader in the Central Ontario elevator industry having the largest market share in Barrie and surrounding areas down to the GTA and north.
Elevator One Locations
Ontario Elevator Service Company
Barrie – Head Office
26 Morrow Road, Barrie,
ON L4N 3V8
Bracebridge, Huntsville & Gravenhurst
505 Muskoka District Road 118 West, Bracebridge, ON P1L 1T4
Woodbridge, Vaughan, Richmond Hill
3650 Langstaff Rd, Unit 14,
Woodbridge, ON L4L 9A8
Newmarket & Aurora
1111 Davis Dr, Unit 23, Newmarket, ON L3Y 8X2
Orangeville
229 Broadway, Unit 8, Orangeville, ON L9W 1K4
Sudbury & North Bay – New Major Location
1191 Lansing Ave, Unit 1, Sudbury, ON P3A 4C4
Orillia
3-200 Memorial Ave, Orillia,
ON L3V 5X6
Servicing Ontario for 26 years!
Whether basic or comprehensive full maintenance contracts, we have the
maintenance service to meet your needs.