Elevator Maintenance
Company Ontario
Elevator Repairs require unique skills. While all elevator contractors undertake repairs, few have invested as heavily as Elevator One into developing the most highly qualified and trained elevator mechanics in the country, and providing them the backing necessary to support our customers. Unique to the industry, after many years of formal training, Elevator One technicians continue to attend in-house night school learning about the myriad of old elevator technologies and the newest technologies as well. Our elevator mechanics arrive with heavily stocked maintenance vans with the most frequently needed parts. To reduce customer downtime, we also have an extremely large supply of required parts in our Barrie head office. This makes us stand out from our competitors.
#1 Rated by the TSSA
Serving Ontario for 30 years!
1.705.728.2361About Elevator Maintenance
Elevator Repairs require unique skills. While all elevator contractors undertake repairs, few have invested as heavily as Elevator One into developing the most highly qualified and trained elevator mechanics in the country, and providing them the backing necessary to support our customers. Unique to the industry, after many years of formal training, Elevator One technicians continue to attend in-house night school learning about the myriad of old elevator technologies and the newest technologies as well. Our elevator mechanics arrive with heavily stocked maintenance vans with the most frequently needed parts. To reduce customer downtime, we also have an extremely large supply of required parts in our Barrie head office. This makes us stand out from our competitors.
15 Minutes / On-Site in 1 Hour
Emergency Response Time
Elevator Maintenance Contract Cost
Whether basic or comprehensive full maintenance contracts, we have the
maintenance service to meet your needs.
LOG
Labour, Oil, Grease
We provide regular, routine preventative maintenance on the elevating lift to provide a safe lift and meets the CAN/CSA B44 and B355 Safety Codes as governed by the TSSA in Ontario. We provide visual check for unsafe conditions, lubrication of components as required and making minor adjustments. All additional parts, and any additional visits are chargeable
FM
Full Maintenance
We provide all the LOG work, and additionally: regularly and systematically examine, adjust, lubricate as required, and if conditions warrant, repair or replace an exhaustive list of parts on the elevator (note: many of our competitors exclude very expensive parts like motors, hoisting ropes, machine etc. In doing so they remove their liability and place it on you the customer. We find this approach unscrupulous if you are calling it a full elevator maintenance contract). The only exclusions are industry standard such as: items in the elevator car.
FMX
Extended Full Maintenance
We provide all the LOG work, and the FM work, and additionally: this elevator maintenance contract includes emergency minor adjustment callback service 24/7, including calls that are outside of business hours (i.e. overtime calls) the included and excluded parts are the same as with the FM service
Best value!
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Extend your
elevator lifetime
How our elevator maintenance
services save you money
With a comprehensive preventative maintenance plan in place, delivered by a reputable company most elevators can be in service for more than 25 years before requiring major modernizations.
There is higher reliability of the elevators as issues can often be found proactively thus avoiding potential shut-downs. The service life of the elevator can be significantly extended by replacing or repairing parts before they cause wear on other components; good preventive maintenance can extend the life of elevator equipment by 10 years or more.
From a financial perspective, owners are often able to avoid unplanned repairs due to improper maintenance.
Common questions
Here are common questions we receive regarding repairs.
Click the questions for answers.
- Do I really need a modernization or am I getting inferior preventative maintenance?
- Do I have money set aside for modernization work?
- Do I have a plan for a catastrophic failure of my elevator and the associated extensive downtime?
- Do I have a plan for my residents/clients when their elevator is out of use for a modernization?
Do I really need a modernization or am I getting inferior preventative maintenance?
Numerous times over the years, we have met with an elevator owner/operator who has been told by their elevator contractor that their elevator is so unreliable because they require an immediate modernization. Often this is not the cause and all that is missing is proper repairs and preventative maintenance. On a number of occasions we have taken over maintenance and delayed modernizations by more than 10 years!
Get in touchDo I have money set aside for modernization work?
Expensive elevator renovation projects (which can be in the $70K-$150K/elevator range) should never be a surprise. We work with our customers to give advance notice (typically 3-10 years) of when we feel a full modernization project will be needed. While there can always be surprises, generally sufficient notice is provided to set aside capital funds for the necessary work.
Get in touchDo I have a plan for a catastrophic failure of my elevator and the associated extensive downtime?
While a planned elevator modernization shutdown is a significant challenge (especially with one elevator in a building) because you can be without an elevator for 1-2 months, it is far less problematic than a catastrophic failure. In the latter case there is no warning to residents/tenants and equipment lead time can often be many months. For this reason we encourage our customers to plan for modernizations before things get absolutely critical.
Get in touchDo I have a plan for my residents/clients when their elevator is out of use for a modernization?
Have you thought about what you will do with your residents/tenants when an elevator is out 1-2 months for a modernization? How about if it is the only elevator? There are no other options other than giving sufficient notice to residents to make other arrangements if they are unable to use stairs. Again, with a planned elevator interior design, this is doable. If you wait for a catastrophic failure, your challenges are magnified.
Get in touchWhy Choose Elevator One?
We don’t just claim to do better, our statistics back it up, whether that be response to trouble
calls, the number of TSSA inspection deficiencies, or number of elevator breakdowns.
Our technicians have sufficient time to perform preventative maintenance which minimizes downtime.
We have an average of 0.9 trouble calls per elevator per year, compared to an industry average of more than 6!
New customers constantly rave about how quickly we deal with elevator breakdowns – we care!
With only 0.9 trouble calls/elevator/year, and our quick response to breakdowns, our customers enjoy 10x less downtime.
- Our elevators fail 7x less than our competitors, that’s because we spend 4-5x more time on-site doing proper preventative maintenance
- When things do go wrong we respond on average within 15 minutes and are on-site within the hour
- We have far superior technicians that are very professional and friendly
- We have one of the largest inventories of elevator parts in our warehouse and in our vans, way more than our competitors. Unlike our competition, we can often resolve your problem on the first visit because the part is probably in our van, and you won’t have to wait weeks for it to come in.
- Unique in the industry, our team also consists of an in-house EDM-A certified Professional Engineer (P-Eng) with over 30 years of elevator experience.
Our projects
60 Maple, Simcoe Affordable Housing (Victoria Harbour, ON)
Elevator One maintains various elevators for the County of Simcoe, from MRLs to hydraulics and accessibility lifts. We…
Bradford Fire Hall (Bradford, ON)
Elevator One installed an in-ground hydraulic elevator in the Town of Bradford’s brand-new Fire Hall.
Maple High School, York Region District School Board (Newmarket, ON)
We have undertaken nearly a dozen modernization projects for various offices and schools for the YRDSB.
Gallery Project Condos; Bistro Project Condos (Barrie, ON)
Elevator one has installed more than 20 Delta Machineroomless (MRL) Traction Elevators and Hydraulic Elevators for Pratt Homes…
Vetta Nordic Spa (Oro Medonte, ON)
We recently installed a Delta in-ground hydraulic elevator in this luxury Nordic spa.
Types of elevators
We install, repair and maintain both hydraulic elevators and traction (roped) elevators.
Traction Elevators
- Overhead
Traditional overhead roped elevators have machine rooms which are situated directly above the elevator hoistway. While other traction elevator types like machine room less (MRLs), have gained popularity, overhead traction elevators have some significant post construction advantages. With the key elevator equipment easily accessible, including controllers, elevator machines and braking systems, maintenance technicians can easily access for preventative maintenance. - Basement
While less frequent, in certain applications it makes sense to have the key traction elevator equipment in a basement machine room. Again, the advantage of this configuration over an MRL, is post construction where equipment is easily accessible to maintenance technicians. - Machine Room Less
Machine room less (MRL) traction elevators have gained popularity in the past decade. Architects, in particular, appreciate this technology because the aesthetically displeasing machine room at the top of a building is no longer needed. The key elevator equipment is found inside the elevator hoistway. The disadvantage of MRLs is that much of the equipment is proprietary to the installing manufacturer leading to challenges post installation.
Hydraulic Elevators
- Inground
Traditional hydraulic elevator have an inground hydraulic cylinder that is attached below the elevator cab. The advantage to this technology is a quieter ride and the required hoistway size is smaller than a holeless hydraulic elevator where the cylinders are attached to the outside of the cab. The disadvantage of this technology can be high drilling costs (depending on the ground type such as rock) or difficult drilling due to water issues. - Holeless
As the name suggests, a holeless hydraulic elevator does not require that a hole be drilled for the cylinder. Typically, a holeless hydraulic elevator will have cylinders that are attached to the outside of the elevator cab. The advantage to this technology is that contractors do not need to coordinate hole drilling very early in the building project, and ground type is not an issue. - Machine Room Less
MRL hydraulic elevators are a relatively new technology. With this technology the required machine room (which houses the hydraulic tank) is no longer needed because it is situated within the hoistway. The disadvantages of this technology is that the equipment is generally very proprietary and very difficult to access for maintenance, thus increasing maintenance costs.
Elevator Manufacturers
We provide exceptional elevator services for our customers no matter the make of their elevator. Whether they have an Otis, Schindler, ThyssenKrupp, Delta, Savaria, Garaventa and many more, our team is able to provide exceptional service. We have highly trained elevator technicians with service vehicle stocked full of parts, and a warehouse full of other parts needed for day-to-day repairs.
Cities we service
At Elevator One we provide the same high-level of services integrity and quality. We deal with commercial lift
services, accesses and wheelchair elevators and material / freight elevators.
